Business is constantly changing, and the needs of end users change with it. IT’s role is to accommodate end users’ business computing needs with new services, new software, new operating systems, new mobile solutions, and new desktop devices. End users rely on IT to keep data flowing and maintain communications channels to provide access from the office, home, or on the road.
Unfortunately, supporting end users often means relying on complex and costly management strategies to maintain end user systems and data access points. Providing reliable, uninterrupted end user access often requires hardware and software upgrades without disrupting operations. As a result, IT organizations have to maintain costly and complicated end point management systems that are labor-intensive and time-consuming.
OneNeck can help by helping you manage your end-user experience while maximizing productivity. We offer highly, automated, self-service systems that can securely deliver data and applications across all end user devices. OneNeck’s End User Computing services are completely customizable and can be tailored to meet the changing needs of your organization.
Our End User Computing services include:
- Mobile Access
Today’s business operates 24/7/365. Employees expect to be able to access all the data and applications they need from any device they choose anywhere, at any time. OneNeck and our partners are experts at mobile computing. We can help you deliver seamless access to data and applications to support remote end users from a single applications store.
- Security and Availability
Supporting remote users doesn’t mean you have to lose control of sensitive data. Keep data secure in your data center while still supporting remote users with virtualized desktops and applications. Providing secure remote access keeps data safe while fulfilling the compliance requirements for any industry by improving controls, policy, and automation. We also can help you support access to data and applications as part of a disaster recovery plan.
- Efficiency and Agility
Applications updates, system upgrades, and patch management are an essential part of end user support. OneNeck can help with efficient and agile rollout of updates, applications, and even operating system updates to one or thousands of users. Our remote management services make it easy to add or remove users and applications, and add and remove user access instantly.
To stay competitive, you need to maintain an end-user computing environment that provides fast, reliable access to applications and data wherever and whenever you need it. OneNeck can help manage computer services and automate management so the end user experience is positive and efficient, while reducing risk and protecting sensitive data and intellectual property.